How To View Call Recordings in 3CX Phone System

Changing Call Recording Options in 3CX Phone System
Recording your calls is quick and easy.  It's just a button on your phone that you press however by default you cannot see the recordings you've recorded.

As of version 15, the recording controls are found in the Phone Provisioning screen of the 3CX Web Admin.  

Select "Extensions" from the left menu and then "Edit" your extension.  Select the "Phone Provisioning" tab and then Select the "3CX Client" from the "Your Phones" area.  You will find a section titled "Access" in that section there is a "Show Call Recordings" option.  Make sure this is selected.

Find out more about 3CX Phone System at:

☎ Darvin Zuch
Delivering More Than A Dialtone
Dar Zuch | Calgary | | (403) 668-7895 x200

I want your phone system business.
If your office is:
1) Moving to new space
2) Adding new people and new desks
3) Merging with another business
Or if your current phone system is just broken – I can help.

When you start looking at your phone options we’re ready to help out.

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