Microsoft Lync is an Instance messaging, presence, collaboration and phone product for Microsoft. Its most basic level is easy to get and easy to use, all you need is a subscription to Office 365. If you want the phone features or are using the pay-once versions of Office, its not that easy and very expensive.
Introducing the 3CX Phone system. This is a phone system that includes the features of Lync including presence, instant messaging, video conferencing and phone all for a price that works for small and medium businesses.
Visit us at http://PhonesAlberta.ca to find out more.
http://www.3cx.com/blog/voip-howto/3cxphone-expanded-presence/