The buttons on office phones can be very handy as shortcuts. Buttons are usually set up as BLF (Busy Lamp Field) or extension monitor keys, Speed dials or Login to Queue buttons.
The buttons can either be programmed from the phone directly or through 3CX. We'll review how to do it both ways.
If you have an expansion module, the module can only be programmed through 3CX Phone System.
The steps to setup buttons directly on the phone are:
Select the Menu button (under the screen)
Navigate (using the arrow keys) to the "Features" choice and select
Choose choice 4 – DSS keys
Select the button you'd like to setup
Make changes as appropriate and
To setup buttons through 3CX Phone System, you'll need to:
Use your web browser on your computer to access the 3CX Management Console. Your administrator will provide you with a username and password for your phone.
Select your extension and choose "Edit" from the top menu bar
Go to the BLF (Busy Lamp Field) tab along the top
Make changes as appropriate
Click the Ok or Apply button in the Lower Right
Reboot the phone (Phone will reboot twice)
Your buttons are now set.
Visit us online at http://www.BuyPhonesOnline.ca or our 3CX Phone System website at: http://www.Office-Phone-Systems.ca
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Business Phone Systems and Call Centers
Dar Zuch | Calgary | firstname.lastname@example.org | (403) 668-7895 x200
All the marketing in the world will not grow your business if you don’t answer your phone. Responding to the traffic caused by your company’s activities is proven to promote growth both in the short and long terms.
Hi my name is Dar Zuch and I’m the COO of Helia Technologies. We help companies with their phones.
Business phone systems can be deployed quickly for those looking to limit capital expense. Hosted phone systems today fill the needs of 90% of organizations with flexibility previously unavailable. It really comes down to a simple truth. Phone calls must be answered. Each and every one of them and before they go to voicemail.
Reviewing how your calls are handled and ensuring that callers are responded to quickly and consistently is the only sure way of growing your business. Come to one of our seminars or simply drop us a line.
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