3CX Phone System version 15 is on its way and with it some major improvements (not necessarily major new features like previous versions).
When I first installed 3CX version 15, I was impressed by a full redesign of their UI. Previous version used proprietary Microsoft style design which was difficult to use on tablets and smart phones and awkward on computer browsers.
The new 3CX ver 15 UI is brand new HTML 5 responsive. What that means its that it shows different based on the size of your screen making it easy to use on smaller devices like smart phones. Because we often manage phone systems on the road, management via smart phones and tablets are essential. Before it was very frustrating. Now – a piece of cake with large buttons for touch interfaces and buttons that reformat depending on screen size.
Stay tuned for more information about 3CX Phone System Version 15.
We've installed a lot of 3CX Phone systems to become a 3CX Platinum partner and the pace is increasing. Something we've found is that the default phone templates with 3CX are good, but always need changes. To be fair, phone templates are a key differentiator with 3CX Phone system and one of the main reasons we deploy 3CX over any other phone system. Have commercial support of major open phone brands and the flexibility to build on them is a major boon of 3CX.
Phone templates mature over time and the modifications are defined by the industry the phones are placed in. My hope is that I can document the best practices of changes to Yealink Phone templates for 3CX phone system