There are better solutions for using a cordless phone with a Nortel phone system. The cordless phone that Nortel created for use with their phone system is the T7406. Its been practically 20 years since Nortel closed shop and these phones were deployed. Cordless phone and battery technology has become generationally better in that time.
Analog phone ports built in that work in a similar way to the ports from Telus, Bell or Shaw. This means that you can plug an analog phone directly into the Nortel phone system without any additional equipment. If your Nortel system didn’t ship with analog ports built in or if those ports are already in use, Nortel created an accessory called an ATA to allow analog ports to be added. The device you’ll need is a Nortel ATA2 and is available as a refurbished product.
Recommended Cordless Phone for Business
We’ve used a lot of cordless phones over the years but our favorite is the Motorola XT801. This is a bright orange cordless phone that is ruggedized, waterproof and has excellent range and battery life. Always buy the single handset with the single charging base model. There are models that come with multiple handsets but this will make the usage of the phone confusing as the multiple phones will all share the same extension. By ordering multiple of the single handset / single charging base model, each cordless handset will have its own extension and its own voicemail on the system.
Cordless Phone Features on a Nortel Phone System
When connecting an analog cordless phone on your Nortel phone system, you retain all the features of any other desk phone on your phone system including ability to transfer calls, received calls directly on an extension, be part of a ring group, voice mail, call restrictions and more. The limitation of the using a phone like the Motorola XT801 is that there are not dedicated buttons for these features and “star codes” will need to be used to initiate the transfer. Its easy to do but not as simple as a dedicated button.
There is some Nortel programming that is required to configure a new extension like this analog cordless phone extension. If you would like support, we can open up a support ticket to help configure your Nortel phone system and have a technician reach out to you.