The official Snom ring tone is terrible. It sounds ominous. 3CX has decided to leave this ominous ring tone the default for all internal calls. If you’d like to change it, you can.
I’ve been testing with other Snom phone in my office. It seems 3CX has changed the way they do distinctive ring. 3CX used “Alert-Info” headers in previous version of the phone system. As of version 14, they don’t (They may still do it for a distinctive ringer on queue calls)
For internal calls, they now use a directory entry. It seems that any internal looking extension, the Snom phone considers to be a “Colleague”
If you go to the Snom phone web ui, and click on “Preferences” in the left menu. Scroll down until you find the “Directory Ringtones” section. See attached image
Business Phone Systems and Call Centers
Dar Zuch | Calgary | firstname.lastname@example.org | (403) 668-7895 x200
All the marketing in the world will not grow your business if you don’t answer your phone. Responding to the traffic caused by your company’s activities is proven to promote growth both in the short and long terms.
Hi my name is Dar Zuch and I’m the COO of Helia Technologies. We help companies with their phones.
Business phone systems can be deployed quickly for those looking to limit capital expense. Hosted phone systems today fill the needs of 90% of organizations with flexibility previously unavailable. It really comes down to a simple truth. Phone calls must be answered. Each and every one of them and before they go to voicemail.
Reviewing how your calls are handled and ensuring that callers are responded to quickly and consistently is the only sure way of growing your business. Come to one of our seminars or simply drop us a line.
When you start looking at your phone options we’re ready to help out.